Refund and Returns policy
At our Cane Corso website, we are committed to providing healthy, well-cared-for puppies and a positive experience for every customer. Please read our Refund and Returns Policy carefully before placing a reservation or purchasing a puppy.
Deposits
A deposit may be required to reserve a Cane Corso puppy. Unless otherwise stated in writing, deposits are non-refundable because your selected puppy is removed from availability and reserved exclusively for you.
If we are unable to provide the puppy you reserved due to circumstances on our end, you will be offered either:
- A full refund of your deposit, or
- The option to transfer your deposit to a future litter.
Health Guarantee
Every puppy is carefully monitored and examined before going to its new home. We recommend that all puppies be examined by a licensed veterinarian within 48–72 hours of pickup or delivery.
If a veterinarian determines that your puppy has a serious congenital or life-threatening health condition that existed before delivery, please contact us immediately with written documentation from the examining veterinarian. We will review each situation individually and, where appropriate, offer a replacement puppy or another mutually agreed solution in accordance with the terms of our health guarantee.
Returns
Because puppies are living animals that require consistent care and stability, we do not accept standard returns in the same way as retail products.
If you are no longer able to care for your Cane Corso, please contact us before making other arrangements. We are committed to the lifelong well-being of our dogs and will work with you to discuss the best available options whenever possible.
Refund Eligibility
Refunds are considered only in limited circumstances, including:
- We are unable to provide the reserved puppy.
- A refund is required under applicable consumer protection laws.
- Another situation specifically approved by us in writing.
Refunds are not available due to:
- A change of mind after placing a reservation.
- Personal, financial, or housing changes.
- Failure to follow the agreed pickup or delivery schedule.
- Minor variations in appearance, including coat markings, size, or color that naturally occur in puppies.
Order Cancellations
If you need to cancel your reservation, please notify us as soon as possible. Any refund eligibility will be determined according to the terms outlined above and any written agreement made at the time of purchase.
Delivery Issues
Please inspect your puppy and all accompanying documentation upon arrival. If you have any concerns regarding the delivery or the condition of your puppy, notify us immediately so we can address the issue promptly.
Contact Us
If you have any questions about this Refund and Returns Policy, our team is happy to assist you. Please contact us through the contact information provided on our website, and we will respond as quickly as possible.
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.s.